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Policies & Shipping

REFUNDS & EXCHANGES
Due to the nature of our products,
returns and exchanges can not be permitted. However, if there has been a mistake on my part, I will do my best to resolve the issue right away.


SHIPPING & HANDLING
Petals Bath Boutique can ship to virtually any address in the world.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  Petals is not responsible for any  destruction or confiscation due to Customs.  Special fees for Customs  and/or imports are not included in the shipping price. Please be aware  of your Customs rules, regulations, and fees before placing your order.

Orders ship US Priority Mail or First Class Mail. 

Orders are generally processed and shipped within 2-5 BUSINESS days

PLEASE expect a slightly longer turn around during Seasonal Release/Product Launch times due to higher order volume.

When multiple orders are placed, I will do my best to combine orders.  If you do not want your orders combined, please note this during checkout. Shipping Overages for combined orders will be refunded.  Please see shipping cost scale below:

U.S ORDERS:

Order's subtotaling $ 0.00 - $ 5.00 shipping is $3.75

Order's subtotaling $ 5.01 - $ 55.00 shipping is $ 7.20

Order's subtotaling $ 55.01 - $ 60.00 shipping is $ 10.00

Order's subtotaling $ 60.01 - $ 100.00  shipping is $ 13.60

Order's subtotaling $100.01 - $200.00 shipping is $17.00

Order's subtotaling over $200 now ship FREE

Please make sure that your shipping information is up-to-date before completing your order.  Petals Bath Boutique cannot be responsible for orders shipped to an incorrect address provided by customer.

You will be provided a Tracking Number once your order ships via Paypal or directly through the website if you have a registered account.  Please utilize the Tracking Number to make sure that you will be available to receive or pick up your package.  Petals Bath Boutique can NOT be held responsible for missing packages, stolen packages or delivery errors made by USPS.  Please leave instructions for your local postman for proper package drop-off.

ADDITIONAL INFO.

Keep out of the reach of children except under adult supervision.

For topical use only.  Discontinue if rash, redness or itching occurs.  Consult a physician of irritation persists.

Store in cool, dry place away from direct sunlight.

The ingredients of all of our soaps are clearly labeled and may contain ingredients that cause skin sensitivity or allergic reactions in some individuals. Do not use if you are sensitive or allergic to any of these ingredients. If you are pregnant or suffer from a medical condition, please consult your physician before using any product containing essential oils.

By purchasing our products, you agree that you are knowledgeable about the safe, appropriate storage and use of the products that you purchase.  You agree to carefully inspect your order upon arrival and that you will not hold Petals Bath Boutique liable for any problems that arise from your improper storage or use of these products.

 


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