Your store must meet the standards of the Petals Bath Boutique brand and not dilute the image we promise to uphold for our wholesale family.
Accounts will be reviewed annually and Petals Bath Boutique reserves the right to cancel an account if our goods are not being well maintained, stocked in suitable temperatures, displayed well, kept in good hygiene or if the account changes ownership. Duplication or adulteration of products or packaging or falsely representing products as your own is strictly prohibited. Petals Bath Boutique does not allow our products to be sold on any type of auction site. We reserve the right to limit or discontinue the selling of our products to parties with sales and distribution strategies not compatible to those of Petals Bath Boutique.
Fulfillment can take up to 4 weeks depending upon stock levels, and therefore all wholesale clients are asked to plan accordingly. If all products in your order are in stock and ready, you should receive your order within 2 weeks unless expedited shipping is requested. Back-ordered items can take up to 6 weeks to arrive. Please specify if you would like items to be sent as they are ready or held until the order is able to be shipped in full. Additional shipping fees may apply.
Shipping & Handling
The shipping charges quoted in your order are based on the total weight of the products chosen . All orders will receive a Delivery Confirmation number. All wholesale orders will require mandatory insurance based on the wholesale value of the order. If you would like us to use your shipping account, please include all necessary accountt information on the shipping page. Insurance is required on all international orders (when available). If your particular country does not enable the purchase of insurance on your package, Petals Bath Boutique will not be responsible for any loss or damage that may occur. Petals Bath Boutique reserves the right to refuse any order felt to be fraudulent.
All orders must be paid for in full in U.S. currency prior to shipment. We accept secure payments through PayPal. You do not need a Paypal account in order to make payment. All major credit cards are accepted. Please note that any duties or taxes are the buyers’ responsibility. International orders must be paid by wire transfer or US money order and must arrive in US Currency. Any fees associated with the money transfer must be covered in the amount sent. If you are an international client and need to speak with us about other options, please contact us prior to placing your order.
Wholesale Returns & Restocking Fees
All orders are final. Petals Bath Boutique does not accept returns on wholesale items.
Lost, Incorrect or Damaged Goods
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned to Petals Bath Boutique within 10 days of receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through Delivery Confirmation tracking, will be replaced. For both circumstances, a monetary refund will not be given.
Canceling/Changing Your Order
We will be more than happy to make changes to your order to it within 24 hours of it being placed.
All discounts must be applied when you place your order. Once the order is placed, we cannot offer a refund. Please sign up for our Newletter to stay up do date with specail offers.
It is the your responsibility to maintain a clean environment. Failure to maintain a clean display and products can result in termination of your wholesale account.
We hate spam as much as you do, and will never share your information with anyone. It is for our eyes only. Subscription to our newsletter is not automatic and must be registered for by you. The only automatic subscription is for our resellers who will be added to a wholesalers list to be notified of any important changes in policies, line sheets updates, and things of similar important nature that directly effect your account and sales.
Minimum Advertised Price Policy (MAP)
The MAP policy applies to all Petals Bath Boutique products. Our minimum advertised price for Petals Bath Boutique products is 85% of the Suggested Retail Price (SRP), which is a 15% discount off of SRP. Resellers may offer products on promotion at a lower advertised discount only with written permission from Petals Bath Boutique. The MAP policy may be adjusted by Petals Bath Boutique at its sole discretion. The MAP policy applies only to advertised prices and does not apply to the price at which the products are actually sold or offered for sale to an individual customer within the reseller’s retail location or over the phone. Petals Bath Boutique resellers are free to sell MAP products at any price they choose. This MAP policy does not in any way limit the ability of any dealer to advertise generic phrases such as that they “have the lowest prices” or “will meet or beat any competitor’s prices,” or similar phrases so long as the price advertised or listed is not below the MAP. To protect our resellers from unfair competition and to maintain the brand’s image, Petals Bath Boutique will regularly review all reseller commerce sites and conduct in-depth web searches to ensure consistent adherence to this policy. In cases of violation of this MAP policy, resellers will be allowed 24 hours to bring all advertising into compliance. Failure to comply immediately will result in discontinued shipments and possible account termination. Petals Bath Boutique reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of Petals Bath Boutique.
The sale or distribution of Petals Bath Boutique products outside the United States or to a third party other than an end consumer is strictly prohibited unless specifically approved in writing by Petals Bath Boutique. Petals Bath Boutique reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of Petals bath Boutique.
Internet Retailer Requirements
Resellers must have privacy and customer service policies, as well as overall business ethics that are compatible with those of Petals Bath Boutique. It is very important that the Petals Bath Boutique family remain a reputable and trusted brand. All internet resellers must have a web address of their own to sell Petals Bath Boutique products. You may not use a subdirectory of another company’s URL, such as an Amazon.com storefront. Additionally, you cannot sell Petals Bath Boutique products through any online auction site such as eBay. Petals Bath Boutique products should be represented as part of a category of like products, and should make up only a portion of the offerings sold online by the web retailer. The presentation of the Petals Bath Boutique line on your site must clearly differentiate from Petals Bath Boutique company websites and must not confuse a “reasonable consumer”. Petals Bath Boutique will review your website prior to setting up an account and reserves the right to refuse sales at its discretion. Petals Bath Boutique will also review your site periodically to ensure ongoing compliance with this policy.
By placing a wholesale order, you are stating that you understand and adhere to all policies set forth by Petals Bath Boutique.